Returns

Due to the nature of the products, returns and exchanges are not available.

All lost and damaged parcels are the responsibility of Australia Post. Claims can be made through the Australia Post website.

Your orders are packed with the utmost care but mistakes can happen. Please check your parcel when you receive it and get in contact as soon as possible if you have received the wrong items.

Shipping time

Please allow 7 days for your order to be shipped

Terms and Conditions

Any information on this site is provided as general information and should not be taken as medical advice or used in place of advice from medical professionals.

All actions taken by the consumer based on information provided are the responsibility of the consumer. By purchasing from Creekside Herbs you agree to these terms and conditions.